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Legal
Legal Disclamer
1. DESCRIPTION
1.1. The villas are not hotels or residencies falling under any standard international categories. The villas reflect the local conditions and taste of the owners both as regards the architectural style, the interior decoration and furniture.
1.2. The information given to prospective Clients concerning the description of the villas and their furniture are given in good faith by the owners. They are supported by photographs presented on the website. All modifications concerning this information, which might take place before the beginning of the renting period, will be immediately communicated to the client by the owner.
1.3. If the Client considers that, despite all the attention, the information concerning the equipment and the capacity of the villa are inaccurate, the client should immediately inform the owner.
1.4. Tourist, sport or other information concerning services in the wider area of the location of the villa, originally provided by tourist offices or other sites, are transmitted to the client on an indicative basis.
2. OPTIONS
2.1. The prospective Client can request information by contacting the owner by telephone and/or mail.
2.2. The Client should confirm his/her choice by email. The owner will issue by email a short-term rental agreement which will include all necessary elements for the confirmation of the option (name and location of the villa, rates, dates of stay/rental period, number of persons allowed to occupy the villa, services offered and any other rules to be respected by the Client). The Client is required to send back the contract signed and dated by fax or scanned in PDF form or by registered letter to the owner within one week of its reception (the relevant deadline will be mentioned in the contract.). The reservation will be final when the owner has received the acceptance by the Client of the present terms and conditions.
3. PAYMENT OF RENTAL RATES
3.1. Advance payment: The reservation will be firm when the client sends to the owner the copy of the signed contract as well as the advance payment requested for the specific period of stay. For the reservation of any of the villas presented on the website of the owner an advance payment of 30% is requested. If the reservation is requested less than 60 days (that is 8 weeks) prior to the beginning of the rental period, the confirmation is firm only when the total amount is paid.
3.2. The Client should pay the rest of the amount agreed for the rental period at least 60 days (that is 8 weeks) before the beginning of his stay.
3.3. The Client who will not have paid the remaining of the total amount at the agreed date will receive a reminder by email or registered letter. If there is no response after 7 days following the reminder, the owner will consider that the reservation is invalid and the advance payment will be retained.
3.4. At the reception of the total amount, the owner will send to the client a confirmation document in conformity with the type of rental permit that each villa has on the basis of the relevant Greek law. It could be either: A voucher to be presented at the person who will receive them at the villa and give them the keys or A contract agreement between the client and the owner, as required by Greek law 4791/13, which will include the same elements as the short-term rental agreement. The client will be also informed by email of all details necessary on how to arrive at the villa, the expected date and time of their arrival, the person who is going to receive them and in certain cases whether they will be received at the airport or at the port of their destination.
4. ARRIVAL AND DEPARTURE
4.1. The Client should arrive at the date and hour agreed, in principle between 13:00 and 18:00, any other time should be agreed in advance. In any case, conditions in each destination of air planes and boats timetable will be considered for the time of arrival. In certain case of early arrival, the client might be asked to wait until the house is ready. The Client is requested to conform to these instructions. Otherwise, the owner cannot be held responsible if the villa is not available at the time expected.
4.2. The hour of departure is, in principle, agreed before 11:00 AM. In particular cases where the timetable of boats or air planes might create difficulties for an early departure this can be extended for a short period following a specific agreement with the owner. In all other cases late departure will be charged as an extra half day of stay.
4.3. In principle, extensions of stay are not allowed unless there is availability and the extension is agreed with the owner at least 5 days before the expected departure.
5. CAPACITY
Each villa has a maximum of 4 people capacity of accommodation with a minimum age of 16 years old. Each rental contract is established for a maximum capacity of occupants. This maximum capacity should be respected in all circumstances. Greek National Tourist Organisation permits are given on the basis of this maximum capacity. Any modification of the number of persons (always within the limits of the maximum number of persons) between the moment of reservation and the date of arrival should be notified by email to owner. In case that more persons than the number agreed arrive at the villa the person responsible for receiving the clients can refuse the entrance of the additional persons or request an additional rent (if the total number does not exceed the maximum allowed by the permit). If additional people enter the property the reservation will be considered as cancelled without any compensation to the Client.
6. PETS
The short-term rental agreement will stipulate that no pets are allowed.
7. LIST OF CONTENTS "CONDITION OF THE VILLA" RECLAMATION
7.1. In principle the list of contents of a villa and its general condition is attached to the contract signed between the owner and the Client. The Client can make all remarks he/she thinks appropriate before signing the list.
7.2. The person who receives the Client will explain the functioning of all equipment and electric appliances. If there is a problem or some equipment does not work properly the Client should inform immediately the person who received them. The owner will provide the property to the Client clean, including all linen. If the Client has remarks on the cleanness of the villa he/she should make this remark immediately to the person who received them.
7.3. The Client should occupy the villa in an appropriate manner, keep it clean, avoid damages to the property, the furniture, the electric appliances and the utensils. During his/her stay the Client is fully responsible for the villa. The Client should ensure that all potential fire hazards are extinguished when the Client goes out or to bed. The Client should follow the instructions for electric appliances and ensures that are turned off when not at the villa or at night. Any damages by the Client will be covered by the security deposit (see article 8). If the damage is higher than the deposit the Client is liable to further reclamation.
7.4. Any problems should be brought to the attention of the person who received the Client before the date of his/her departure so that the problem could be taken care immediately.
8. SECURITY DEPOSIT
8.1. No deposit required.
9. CHARGES, TAXES AND SERVICES
9.1. All charges, electricity and water bills and local taxes are included in the price and paid by the Owner. Use of telephone line is not included.
9.2. Services provided are stipulated in the annex of the contract. In case of extra services required by the Client and they can be provided by the Owner, they will be an object of agreement between the Client and the owner or the person who will receive him/her and be paid directly to the Client.
10. TRANSFER OF THE RENTAL AGREEMENT
10.1. The Client can transfer his/her contract, on the basis of the same conditions to another person only with the agreement of the owner. He/she should notify the owner by registered letter or scanned PDF signed document seven (7) days before the beginning of the rental period.
10.2. Both the client and the person to whom the transfer has been made are jointly responsible for the payment of the total amount and any expenses incurred due to this transfer.
11. CANCELLATION BY THE CLIENT
11.1. Any cancellation should be notified by email or fax to the owner.
11.2. In accordance with the article VI.53 12° of the Economical Code, the consumer may not exercise his right of withdrawal for the provision of accommodation other than for residential, transport, car rental, catering or services related to leisure activities if the contract provides for a date or a specific implementation period.
11.3. For cancellations up to 61 days before beginning of the rental period the owner will retain the advance payment 35% of the total amount.
11.4. For cancellations after the payment of the total amount, that is less than 60 days prior to the beginning of the rental period, the owner will retain the 100% of the amount.
11.5. In case of non-presentation or of early departure, there will be no reimbursement.
11.6. Clients are advised to take an insurance to cover any eventual cancellations or early departure.
11.7. The security deposit will be reimbursed in full, minus any administrative costs.
11.8. Payment only possible by bank transfer or cash.
12. INSURANCE
12.1. The owner guarantees that the property complies with the legal provisions applicable to the hygiene, health and habitability requirements. Each owner has insurance for eventual accidents to guests in the property which can be attributed to his/her negligence.
12.2. Clients should be covered by their insurance for any accidents to their persons and any other holiday risks. Owners are not and cannot be held responsible for accidents caused due to the negligence and/or lack of attention of the Clients in the grounds of the property (garden, swimming pool, etc.)
13. CANCELLATION BY THE OWNER
13.1. In cases where the owner is obliged, due to unforeseen circumstances, to cancel the rental of a villa, it will immediately notify the Client.
14. MODIFICATION OF THE AGREEMENT
14.1. In cases of substantial modification of the rental agreement (capacity, installations, dates) that takes place before the beginning of the rental period the owner will inform immediately the Client. The Client could cancel his/her reservation and request the reimbursement of the amounts paid.
14.2. If the proposal made to the Client is accompanied by are deduction of the price, the amount in excess will be sent back to the client.
15. RESPONSIBILITY
15.1. The owner cannot be held responsible for events beyond his/her control, such as general electricity or water cuts, strikes, floods, etc.
15.2. in case of accidents, the owner will make all efforts to proceed to the necessary repairs as soon as possible.
15.3. Children are under the exclusive responsibility of their parents and they should never be left alone without surveillance in the house, the garden, the balconies and at the swimming pool.
15.4. Client shall be entirely and solely responsible for the use of the internet access and such use must complies with all applicable low. Client shall be entirely and solely responsible for any use make of such internet access during the rental period, and shall not hold owner of the villa harmless for any legal consequences of use such internet usage.
16. PHOTOS OF THE PROPERTY
Photographs of the property can be taken only for personal use. Any other use (publication, etc.) is prohibited, unless there is an explicit authorisation from the owner.
17. HANDLING OF COMPLAINTS AND LITIGATION
17.1. All complaints should be addressed to the owner/person who received them at the property and be accompanied by all evidence proving the nature of the complaint. If the Client refuses to occupy the property because he/she considers that it is not in conformity with his/her expectations and he/she claims a reimbursement of the rent he/she should support the complaint by the opinion of an independent expert. Any reclamation should be addressed at the latest 30 days after the departure of the Client.
17.2. The parties will meet to try to find a solution outside the courts. If within sixty days, the solution is not found the litigation may be submitted to the Brussels courts.
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